We offer comprehensive support to maximize the benefits of our TMS Software for your business while ensuring the security of your valuable data. This includes training, continuous support, expert consultation, robust data protection measures, regular upgrades, and ongoing enhancements. Your data is securely housed in our HIPAA Compliant data center, guaranteeing its privacy and safety.
Our Tier 3 hardware, compliant with HIPAA, SSAE 16 TYPE II, PCI DSS, AICPA/SOC 2, and ISO 27001 standards, maintains an impressive uptime of 99.999%. This advanced infrastructure allows us to perform upgrades and maintenance without the need to power off our servers, ensuring uninterrupted access to your site and the smooth operation of your business.
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We recognize the importance of timely assistance when using our Load Manager TMS. If you can’t get help when you need it, then your TMS is useless to you. That’s why we offer six different support channels, so you can choose the help that suits you best. If you need help right away just give us a call on 631-724-9400. However if you just have a question and don’t want to break your stride please email us at support@loadmanager.com. We will usually answer your email in an hour or so. If it’s after hours and you don’t want to wait for us to respond the next day, you can search for the answer yourself. Just visit our Help Center where you will find searchable knowledgebase articles, How-To’s and FAQS. If you are more of a visual person, our searchable YouTube channel is a great way to see exactly how to get things done. You can pause the video to allow yourself to repeat the steps shown. Lastly, if you need a TMS consultant to do a screen share using Zoom we can do that too. We often use zoom to help customers decide if they need a custom programming enhancement or to review a difficult scenario they are facing.
Know MoreIt’s not uncommon for successful Freight Brokers to explore asset-based logistics as a strategic expansion. This move allows them to harness their fleet of trucks, securing additional freight and bolstering their overall capacity. Conversely, many of our asset-based customers have also delved into the world of freight brokerage to efficiently manage surplus freight without the need for additional truck acquisitions. Our TMS software is custom-tailored to cater to these versatile scenarios.
Whether your companies operate under a single LLC or multiple LLCs, our TMS’s multi-company features empower you to establish and manage multiple entities within a unified system. The significant advantage here lies in the ability to maintain a centralized customer database that’s accessible to all affiliated companies. This streamlines operations and fosters seamless collaboration across your entire business portfolio.
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This tutorial shows how to integrate our TMS Software with Intuit’s QuickBooks software. This offers FREIGHT brokers and carriers a way to user our specialized software without requiring double entry for their back office accounting.We also support Sage Software, Microsoft Dynamics, Access Your Biz and other accounting software.
Know MoreLoad Manager TMS software helps freight brokers and trucking companies run efficiently without breaking the bank, LoadManager has provided freight brokers and asset-based carriers with the most comprehensive software solutions, We offer features like Miles Calculation, Mapping, and Directions, Carrier Due Diligence, and Electronics.